Privacy Policy
Effective Date: June 1, 2026
Last Updated: May 26, 2026
At Arogya Medical (“Arogya,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the information you share with us through arogyamedical.com and related digital communications. Arogya is a Chicago-area integrated medical practice offering primary care, longevity medicine, regenerative and wellness-related services, migraine relief, menopause care, weight management, men’s health, hair restoration, advanced skin rejuvenation, diabetic Botox, physical therapy, and related patient services.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online forms, phone and text interactions initiated through the website, and certain related digital services. This Privacy Policy applies to website and marketing/data collection practices; it does not replace separate patient-facing consent forms, financial policies, or any Notice of Privacy Practices you may receive in connection with medical care.
1. Who We Are
Arogya Medical is a medical practice serving patients in the Chicago area. We are part of the MIMIT Health network.
Contact for privacy questions:
Arogya Medical
1011 East Touhy Avenue, Suite 350
Des Plaines, IL 60018
Website: arogyamedical.com
2. Information We Collect
Information You Provide Directly
- Name, phone number, email address, and other contact details submitted through contact or appointment request forms
- Information you include in messages, inquiry forms, or scheduling requests, such as interest in specific services (primary care, migraine care, menopause care, weight management, men’s health, PRP hair restoration, skin rejuvenation, regenerative medicine consultations, physical therapy, or related services)
- Communications you send by text message, website form, or phone inquiry initiated from the website
- Insurance information, date of birth, medical history, or other health-related details if you choose to provide them in a form or message
Information Collected Automatically
- IP address, browser type, device type, operating system, pages visited, referral source, and approximate location derived from technical data
- Cookie and analytics data used to understand website performance, traffic sources, and user behavior
- Event data associated with actions such as form submissions, click-to-call activity, page engagement, and scroll depth
3. How We Use Information
We may use your information to:
- Respond to inquiries and appointment requests
- Communicate with you about requested services, scheduling, follow-up questions, and administrative matters
- Send text messages or emails where you have requested or consented to receive communications, including appointment-related and practice-related messages
- Improve website usability, user experience, service-line content, and marketing performance
- Maintain security, detect misuse, troubleshoot technical issues, and comply with legal obligations
- Conduct internal research, analytics, and quality improvement activities
We may also use de-identified or aggregated information for internal reporting, site optimization, and business planning, provided it does not reasonably identify you.
4. Healthcare and HIPAA
Some information you submit through our website may relate to your health interests or treatment inquiries. However, this website Privacy Policy is intended to describe online information practices and is not a substitute for a separate Notice of Privacy Practices or other patient privacy documentation that may apply when you become a patient or receive care from Arogya.
Please do not send highly sensitive medical information through unsecured website forms, general email, or text message unless specifically instructed to do so. If you are an existing or prospective patient, Arogya may provide separate instructions and documents governing how protected health information is handled in the course of treatment, payment, and healthcare operations.
5. Text Messages and Calls
If you call or text Arogya using numbers displayed on the website, or if you submit a form requesting contact, you consent to being contacted regarding your inquiry, appointment request, or services of interest, subject to applicable law.
Message frequency may vary. Message and data rates may apply based on your mobile carrier plan. You may opt out of non-essential text communications by replying STOP where applicable or by contacting us directly. Appointment-related or transactional communications may still be sent where permitted and reasonably necessary for your requested interaction.
6. Cookies and Analytics
We may use cookies, pixels, analytics tools, and similar technologies to:
- Understand site traffic and visitor behavior
- Improve page performance and content relevance
- Measure marketing campaigns and inquiry conversion
- Support basic website functionality
- Serve targeted advertisements through third-party platforms (e.g., Google Ads, Facebook Ads)
You can control cookies through your browser settings, although disabling some cookies may affect site performance or features. Common analytics and advertising platforms we may use include Google Analytics, Google Ads, Facebook Pixel, and similar services.
7. When We Share Information
We do not sell your personal information for money. We may share information with:
- Website hosting providers, analytics providers, form processors, call or messaging platforms, email service providers, and other service providers that help operate the site or communications
- Professional advisors, insurers, or legal authorities when needed for compliance, enforcement, or protection of rights
- Successors or counterparties in the event of a merger, acquisition, restructuring, or asset transfer
- Third parties where you have provided explicit consent or direction to share your information
Where appropriate, we expect vendors handling information on our behalf to protect it and use it only for authorized purposes.
8. Third-Party Links and Tools
Our website may contain links to third-party websites, tools, maps, scheduling software, social media platforms, or embedded services (such as YouTube videos, Google Maps, or telehealth platforms). We are not responsible for the privacy, security, or content practices of third-party services not controlled by Arogya, and your use of those services is governed by their own terms and privacy notices.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information collected through the site, including:
- Secure Socket Layer (SSL) encryption for data transmission
- Access controls and authentication requirements for internal systems
- Regular security assessments and updates
- Staff training on data protection practices
However, no website, transmission method, email, or text channel can be guaranteed to be completely secure, so you should use caution when submitting information online.
10. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to inquiries and maintaining communication records
- Maintaining operational records and business continuity
- Complying with legal obligations, resolving disputes, and enforcing our agreements
- Supporting patient care documentation and healthcare operations if you become a patient
Retention periods may vary depending on the nature of the information and whether you become a patient. De-identified or aggregated data may be retained indefinitely for research and quality improvement.
11. Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate parental authorization. If you believe a child has submitted information through the website, please contact us so we can review and address the matter.
12. Your Choices
You may:
- Request to update or correct contact information you submitted to us
- Ask questions about how your website-submitted information is used
- Opt out of certain promotional communications by following unsubscribe links in emails or replying STOP to text messages
- Adjust cookie preferences through your browser settings
- Disable targeted advertising by using opt-out tools provided by the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI)
Depending on where you live, you may also have additional privacy rights under applicable law.
13. State-Specific Rights
If applicable state privacy laws (such as the California Consumer Privacy Act, Illinois Biometric Information Privacy Act, or similar laws) provide you with specific rights regarding access, deletion, correction, or appeal, we will review and respond to qualifying requests in accordance with those laws.
To exercise state-specific privacy rights, please contact us using the information in Section 15 below. We may need to verify your identity before processing certain requests.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page, and material changes may be highlighted on the website or otherwise communicated where appropriate. Your continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or our website privacy practices, please contact:
Arogya Medical
1011 East Touhy Avenue, Suite 350
Des Plaines, IL 60018
Website: arogyamedical.com
Email: info@arogyamedical.com
Frequently Asked Questions
Does this Privacy Policy cover my medical records?
No. This Privacy Policy covers information collected through our website and marketing communications. Medical records and protected health information (PHI) are governed by separate policies, including our Notice of Privacy Practices and HIPAA regulations. You will receive specific documentation about medical privacy when you become a patient.
Can I submit medical information through the website contact form?
We recommend against sending highly sensitive medical information through unsecured website forms or email. If you need to share detailed medical history or sensitive health information, please do so during a scheduled appointment or through secure patient portal channels if available.
How do I opt out of text messages from Arogya?
You can opt out of non-essential text communications by replying STOP to any text message from Arogya, or by contacting us at (708) 486-2610. Please note that appointment confirmations and other transactional messages may still be sent as needed for your scheduled care.
Does Arogya sell my personal information?
We use cookies for analytics (such as Google Analytics), advertising measurement (such as Google Ads and Facebook Pixel), and basic website functionality. You can manage cookie preferences through your browser settings, though some features may not work properly if cookies are disabled.
What cookies does Arogya use?
We use cookies for analytics (such as Google Analytics), advertising measurement (such as Google Ads and Facebook Pixel), and basic website functionality. You can manage cookie preferences through your browser settings, though some features may not work properly if cookies are disabled.
How long does Arogya keep my information?
We retain inquiry and contact information as long as necessary for business operations, legal compliance, and relationship management. If you become a patient, medical records are retained according to healthcare regulations and Illinois state law. Contact us if you have specific questions about data retention.
Can I request a copy of my information or ask Arogya to delete it?
Depending on your location and applicable law, you may have rights to access, correct, or delete personal information. To make a request, please contact us using the information in Section 15. We will respond according to applicable legal requirements and may need to verify your identity before processing your request.