Terms & Conditions
Effective Date: June 1, 2026
Last Updated: May 26, 2026
These Terms and Conditions (“Terms”) govern your use of arogyamedical.com and related digital properties operated by Arogya Medical (“Arogya,” “we,” “us,” or “our”). By accessing or using the website, contacting us through the website, or submitting information through online forms, you agree to these Terms.
⚠️ Important Medical Disclaimer
This website does not provide medical advice and should not be used for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not rely on this website, email, text messaging, or contact forms for urgent medical situations.
1. Website Purpose
Arogya’s website provides general information about the practice, its clinicians, and services, including:
- Primary care and family medicine
- Advanced diagnostics and preventive health
- Longevity and regenerative medicine consultations
- Chronic migraine relief
- Menopause care and hormone therapy
- Weight management programs
- Men’s health services
- PRP hair restoration
- Advanced skin rejuvenation (PRP microneedling, PRF injections)
- Diabetic Botox and related treatments
- Physical therapy and rehabilitation
- IV therapy and wellness services
The website is intended for informational, educational, and appointment-request purposes only. Content on this site is not a substitute for professional medical advice, diagnosis, or treatment.
2. No Medical Advice or Physician-Patient Relationship
Content on this website—including service descriptions, blog posts, treatment explanations, FAQs, and educational materials—is not medical advice and should not be used as a substitute for diagnosis, treatment, or advice from a qualified healthcare professional.
Your use of the website does not create a physician-patient relationship unless and until Arogya separately confirms and establishes that relationship through appropriate clinical intake, evaluation, and administrative processes.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this website.
3. Emergencies and Urgent Care
Do not use this website, website forms, email, or text messaging for medical emergencies or urgent situations.
If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not attempt to contact Arogya through the website, contact forms, or text messages in an emergency.
For urgent but non-emergency medical concerns, contact your primary care provider or visit an urgent care facility. The website is not monitored 24/7 for urgent medical requests.
4. Appointment Requests and Communications
Submitting a form, sending a message, calling, or texting through contact information on the website is a request for communication; it does not guarantee an appointment, treatment, insurance coverage, or service availability.
Arogya will make reasonable efforts to respond to appointment requests during normal business hours, but response times may vary based on staff availability, clinical schedules, and request volume.
By providing your contact information through the website, you authorize Arogya to contact you regarding your inquiry, scheduling, follow-up, administrative matters, and, where permitted by law and your consent, relevant service communications. This may include contact by phone, email, or text message.
Text messaging: If you opt in to receive text messages, message frequency may vary and standard carrier message and data rates may apply. You may opt out at any time by replying STOP or contacting us directly.
5. Eligibility and Accurate Information
By using this website, you represent that:
- You are at least 18 years of age or have parental/guardian consent to use the site
- You will provide current, complete, and accurate information when using the website, requesting contact, or submitting any form
- You will not impersonate another person, provide false information, or use the site in a way that interferes with normal operation
Arogya reserves the right to refuse service, terminate accounts, or remove content if we believe you have violated these Terms or engaged in inappropriate conduct.
6. Acceptable Use
You agree not to:
- Use the website in violation of any federal, state, or local law or regulation
- Attempt to gain unauthorized access to the website, servers, forms, databases, or related systems
- Introduce malware, viruses, malicious code, or harmful material
- Copy, scrape, frame, mirror, republish, or exploit website content except as allowed by law or with written permission from Arogya
- Use automated tools (bots, scrapers, crawlers) to access or collect data from the website without authorization
- Use the site to harass, spam, transmit misleading content, or send unlawful communications
- Reverse engineer, decompile, or disassemble any software or technology underlying the website
- Misrepresent your affiliation with Arogya or falsely suggest endorsement or partnership
7. Intellectual Property
All website content—including text, design, graphics, logos, photographs, videos, layout, branding, service descriptions, blog posts, and original materials—is owned by or licensed to Arogya unless otherwise stated and is protected by U.S. and international copyright, trademark, and other intellectual property laws.
You may view and use the site for personal, non-commercial purposes only, subject to these Terms. You may not reproduce, distribute, modify, publicly display, perform, or create derivative works from website content without prior written permission from Arogya.
Arogya®, Arogya Medical®, and related marks and logos are trademarks of Arogya Medical or its affiliates. MIMIT Health™ and related marks are trademarks of MIMIT Health. Unauthorized use of these marks is prohibited.
8. Third-Party Services and Links
The website may use or link to third-party tools or services, including but not limited to:
- Google Maps and other mapping services
- Form processing and appointment scheduling platforms
- Analytics and advertising platforms (Google Analytics, Facebook Pixel, etc.)
- Communication tools (SMS providers, email services, telehealth platforms)
- Social media platforms (YouTube, Facebook, Instagram, LinkedIn)
- Payment processors
Arogya is not responsible for the availability, accuracy, privacy practices, or content of third-party platforms. Your use of those services is governed by their own terms and privacy policies, not this document.
9. Service Information, Outcomes, and Candidacy
Arogya’s website describes a range of medical, wellness, and regenerative offerings. Treatment descriptions, benefits, candidacy criteria, and expected timelines are general informational statements only and do not guarantee results.
Individual outcomes depend on many factors, including but not limited to:
- Medical history, current health status, and diagnosis
- Treatment adherence and patient compliance
- Individual biological response and healing capacity
- Clinician judgment and treatment customization
- Lifestyle factors, comorbidities, and medications
Some services may not be appropriate for every patient and may require consultation, medical screening, diagnostic testing, informed consent, or contraindication review before treatment can begin.
Regenerative Medicine and Investigational Therapies
Arogya offers consultations regarding regenerative medicine approaches, including platelet-rich plasma (PRP), platelet-rich fibrin (PRF), and related therapies. Arogya does not provide unapproved stem cell injections or market such therapies as cures for medical conditions.
Regenerative medicine is an evolving field, and not all treatments have been evaluated or approved by the U.S. Food and Drug Administration (FDA) for every indication. Patients considering regenerative therapies will receive appropriate counseling, disclosures, and informed consent materials.
Elective and Cosmetic Services
Services such as PRP hair restoration, PRP microneedling (“vampire facial”), PRF injections, and aesthetic skin treatments are elective procedures. Results vary widely among patients, and improvement is not guaranteed. Arogya will provide realistic expectations during consultation, but individual outcomes cannot be predicted with certainty.
10. Insurance, Pricing, and Payment
Unless expressly stated otherwise in a signed written agreement, website content does not guarantee insurance participation, reimbursement, pricing, package terms, or out-of-pocket cost.
Pricing and package information discussed on the website or during inquiry communications is subject to change and may depend on clinical evaluation, customized treatment plans, insurance verification, and other factors. All pricing is approximate and must be confirmed with the practice before scheduling treatment.
Insurance coverage: Arogya participates with certain insurance plans for covered medical services. Coverage for elective, wellness, regenerative, and cosmetic services varies by plan and is often not covered. Patients are responsible for verifying benefits and coverage before treatment.
Payment: Payment is due at the time of service unless alternative arrangements have been made in writing. Arogya accepts [insert accepted payment methods]. Returned payments may incur fees.
11. Cancellations, No-Shows, and Practice Policies
Appointments, cancellations, late arrivals, missed visits (“no-shows”), prescription refill policies, medical records requests, and related operational matters may be governed by separate office policies presented at the time of scheduling, registration, or intake.
Cancellation policy: Patients must provide at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations or no-shows may result in a fee.
Late arrivals: Patients who arrive more than [15] minutes late for a scheduled appointment may need to reschedule, depending on provider availability.
Arogya reserves the right to update office policies from time to time. Material changes will be communicated to patients and posted on the website where appropriate.
12. Testimonials, Reviews, and Patient Stories
Any testimonials, reviews, patient stories, or before-and-after images on the website reflect individual experiences and are not guarantees of similar results. They should be read in context and not as promises of outcome, cure, or specific benefit.
Treatment results vary based on individual factors. What works well for one patient may not work the same way for another. Always discuss your own medical history, goals, and expectations with your provider during consultation.
13. User-Generated Content and Submissions
If you submit reviews, comments, questions, photos, or other content to Arogya (such as through contact forms, social media, or patient portals), you grant Arogya a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, and display that content for business purposes, including marketing and educational materials, unless otherwise prohibited by law or agreement.
You represent that any content you submit is accurate, does not violate third-party rights, and does not contain defamatory, obscene, or unlawful material.
14. Disclaimer of Warranties
The website is provided on an “as is” and “as available” basis to the fullest extent permitted by law. Arogya makes no representations or warranties of any kind, express or implied, regarding:
- The accuracy, completeness, reliability, or timeliness of website content
- The availability, uptime, or uninterrupted operation of the website
- The security or freedom from viruses, malware, or harmful components
- The suitability of website content for any particular purpose
- The results or outcomes that may be achieved through services described on the website
Arogya disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
To the fullest extent permitted by law, Arogya and its affiliates, officers, directors, clinicians, employees, contractors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the website, including but not limited to:
- Loss of profits, revenue, data, or business opportunities
- Personal injury or property damage resulting from website use
- Errors, omissions, or inaccuracies in website content
- Unauthorized access to or alteration of your transmissions or data
- Statements or conduct of any third party on the website or linked platforms
In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, Arogya’s liability shall be limited to the maximum extent permitted by law.
Nothing in these Terms is intended to limit liability for gross negligence, willful misconduct, fraud, or any other liability that cannot be excluded or limited under applicable law.
16. Indemnification
You agree to indemnify, defend, and hold harmless Arogya and its affiliates, officers, directors, employees, contractors, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from or related to:
- Your violation of these Terms
- Your misuse of the website or services
- Your violation of any law, regulation, or third-party right
- Any content or information you submit through the website
- Your negligence or willful misconduct
17. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Arogya operates in the Chicago and Des Plaines, Illinois area.
Any dispute, claim, or controversy arising from or related to these Terms or your use of the website shall be resolved as follows:
Informal Resolution
Before initiating any formal proceeding, you agree to contact Arogya to attempt to resolve the dispute informally. Please send written notice to:
Arogya Medical
1011 East Touhy Avenue, Suite 350
Des Plaines, IL 60018
Attn: Legal Department
Jurisdiction and Venue
If informal resolution is unsuccessful, any legal action or proceeding must be brought in the state or federal courts located in Cook County, Illinois, and you consent to the personal jurisdiction of those courts, unless applicable law requires otherwise.
Class Action Waiver
To the fullest extent permitted by law, you agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.
18. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
19. Waiver
Arogya’s failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Arogya.
20. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or agreements presented on the website, constitute the entire agreement between you and Arogya regarding your use of the website and supersede any prior or contemporaneous understandings or agreements.
21. Changes to These Terms
We may update these Terms from time to time by posting a revised version on the website and updating the “Last Updated” date at the top of this page. Material changes will be highlighted or communicated where appropriate.
Your continued use of the website after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the website.
22. Contact Information
Arogya Medical
1011 East Touhy Avenue, Suite 350
Des Plaines, IL 60018
Website: arogyamedical.com
Email: info@arogyamedical.com
For questions about these Terms or other legal matters, please contact us using the information above.
Frequently Asked Questions
Does submitting a contact form create a physician-patient relationship?
No. Submitting a contact form, calling, or texting Arogya is a request for communication, not the establishment of a physician-patient relationship. That relationship is formally established through clinical intake, evaluation, and administrative processes after you schedule and attend an appointment.
Can I use the website contact form for medical emergencies?
Absolutely not. The website is not monitored 24/7 and should never be used for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
Are the service prices listed on the website guaranteed?
No. Pricing information on the website is approximate and subject to change. Final pricing depends on your treatment plan, insurance coverage, clinical evaluation, and other factors. Always confirm pricing with the practice before scheduling treatment.
What is Arogya's cancellation policy?
Patients must provide at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations or no-shows may result in a fee. Specific policies will be communicated at the time of scheduling.
Does insurance cover all services offered by Arogya?
Not all services are covered by insurance. While Arogya participates with certain insurance plans for covered medical services, many elective, wellness, regenerative, and cosmetic services are not covered. You are responsible for verifying your benefits and coverage before treatment.
Are regenerative medicine treatments FDA-approved?
Not all regenerative medicine treatments have been evaluated or approved by the FDA for every indication. Arogya provides appropriate counseling and informed consent materials for regenerative therapies. We do not provide unapproved stem cell injections or market such therapies as cures.
Can I rely on patient testimonials to predict my results?
No. Testimonials and patient stories reflect individual experiences and are not guarantees of similar results. Treatment outcomes vary widely based on medical history, health status, treatment adherence, and individual response. Discuss your own goals and expectations with your provider during consultation.
What if I arrive late to my appointment?
Patients who arrive more than 15 minutes late may need to reschedule, depending on provider availability. Please contact the office if you are running late.
How do I opt out of text messages from Arogya?
You can opt out of non-essential text communications by replying STOP to any text message, or by contacting us at (708) 486-2610. Appointment confirmations and transactional messages may still be sent as needed.